Terms and Conditions

1. Definitions

In these conditions the following expressions shall bear the meaning set out after them.

“Conditions” means the conditions of use set out in this document.

“GoCambio” means GoCambio Limited. A company incorporated in England under registration no. 09216175 which operates from the address of Enterprise Youghal, Suite 5-9, St Mary’s College, Emmet Place, Youghal, Co. Cork, Republic of Ireland.

“The Services” means your access to GoCambio’s website and mobile applications and the use you make of them.

“GoCambio Courses” means all training courses to teach a language or skill provided by GoCambio which are subject to the Conditions set out in clause 15 of these Conditions.

“GoCambio Materials” means the GoCambio name and logo, and all designs, words, graphics, pictures, videos, information, data, software, sound and other files and the selection and arrangement thereof.

“We or us” means GoCambio.

“You or your” means the person who uses the Services.

“Host” means any person who offers food or accommodation or payment.

“Guest” means the person or persons who teach or guest conversational language or skills.

“Member Content” means messages, materials, data, information or text created, posted or stored on the Services.

“Notice” means notice from us served on you by email.

“User” means any person who uses the Services.

“Third Party Content” content from other Users or third parties either on our Services or through links to third-party websites.

1.1 These Conditions apply to your access to and use of the Services. Any breach by you of these Conditions shall entitle us to terminate or suspend your rights to use the Services by Notice.

1.2 We reserve the right to change or alter these Conditions at any time by Notice. Any use by you of the Services after any such change shall constitute acceptance by you of such changes.

2. Eligibility and registration

2.1 You must be at least 18 years old to use the Services. When you register with your email address you agree to create a unique password that you do not, and will not, use with any other online service.

2.2 By registering for an account, you also agree to:-

2.2.1 provide accurate, up to date and complete information;

2.2.2 maintain and promptly update your account information upon any changes;

2.2.3 maintain the security of your account by protecting your password and restricting access to your account;

2.2.4 notify GoCambio immediately on discovering or suspecting any breach of security related to the Services;

2.2.5 warrant that you are at least 18 years old;

2.2.6 take responsibility for all activities that occur on your account and accept all risks of any authorised or unauthorised access to your account.

3. Dealing with other users

3.1 You are solely responsible for all your dealings with other Users. Our Services provide a platform for Users to learn about one another, arrange language and skill lessons in exchange for accommodation, food and/or a payment and to engage in activities and communicate with one another. GoCambio is not involved in the dealings between Users and makes no representations about the suitability, qualifications, character, honesty or integrity of any User which each User must satisfy him/her self about. All communications and dealings are between Users of the Services and not GoCambio and GoCambio makes no representation about, and accepts no liability for, those communications and dealings for which the User is solely responsible . We reserve the right, but are under no obligation, to monitor dealings between you and other Users of our Services.

3.2 We are not responsible for the quality of language or skill lessons given or for the quality or quantity of the accommodation, food or payment offered. This is your sole responsibility. However we suggest that you contact us immediately should you have encountered serious issues with your ‘Cambio’ experience. We do not arbitrate disputes between members and are not responsible for doing so. We will monitor User reviews carefully but will not be responsible for any comments libellous or otherwise made between members. We only provide a service of allowing people to contact one another – we are not responsible or liable in any way for the quality of that contact.

4. Identity verification

4.1 We do not confirm each User’s identity although we provide tools intended to assist you with identity verification, such as our email and phone number ID verification. You are solely responsible for determining the identity and suitability of other Users. GoCambio does not represent or warrant that our verification processes and tools are sufficient to determine whether it is appropriate for you to interact with another User. We do not endorse any persons who use or register for our Services. We do not investigate or verify any User’s reputation, conduct, morality, criminal background, or any information Users may submit to the Services. We encourage you to take precautions when interacting with other Users.

5. Release

5.1 Because our Services are merely a platform, in the event that you have a dispute with one or more Users, to the extent permitted by English law you release us (and our officers, directors, members, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature arising out of or in any way connected with the use of the Services or such disputes.

6. Member conduct and content

6.1 You are solely responsible for your use of any and all Member Content and agree that your use of the Services is at your own risk.

6.2 You are solely responsible for any Member Content that you submit, post or transmit via our Services. You agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Services, Member Content that is unlawful, libellous, defamatory, harassing, threatening, invasive of privacy or publicity rights, or that would violate English law or the law of any other jurisdiction.

6.3 GoCambio is not responsible for any Member Content that you or other members post, transmit or store through the Services. We have no obligation to post Member Content from you or anyone else and we may, in our sole discretion, edit, remove or delete any Member Content without notice. If you become aware of Member Content that violates these Conditions, you must notify of us such content by using the reporting tools provided on our Services. Enforcement of these Conditions, however, is solely in our discretion and our failure to enforce our rights in one instant does not effect our right to enforce the Conditions in other instances.

6.4 By using the Services, you agree to act responsibly, exercise good judgment and comply with the GoCambio Charter of Use (Hyperlink). In addition, you agree not to:

(a) use the Services in violation of any applicable law or regulation, including promoting or encouraging any illegal activity;

(b) infringe the rights of any third party, including without limitation, intellectual property, privacy or contractual rights;

(c) use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit other Users from fully enjoying the Services or that could damage, disable, overburden or impair the functioning of the Services in any manner;

(d) use the Services in connection with the distribution of spam

(e) stalk, intimidate, threaten or otherwise harass or cause discomfort to any other User;

(f) use our Services for any commercial purpose whatsoever, unless with prior written consent of GoCambio;

(g) register for more than one User account.

7. Copyright

7.1 Unless otherwise indicated the Services, GoCambio Courses and the GoCambio Materials are the property of GoCambio or our licensors and are protected by English copyright laws.

8. Trademarks

8.1 GoCambio, the GoCambio logos and any other GoCambio service name or slogan contained on the Services are trademarks of GoCambio and may not be copied, imitated or used, in whole or in part, without the prior written permission of GoCambio.

9. Third-party content

9.1 In using our Services, you may be exposed to Third-Party Content. We do not control, endorse or approve any Third-Party Content and are not responsible for Third-Party Content. You must decide for yourself whether to accept/use Third-Party Content, including without limitation, profiles of other Users. We incorporate Google Maps and Google Translator into the Services as a convenience to you. By using these features of the Services, you agree to be bound by Google’s Terms of Use.

10. Termination

10.1 If you are in breach of any of these Conditions we may, at our discretion, at any time by Notice: (a) terminate your access to the Services, (b) deactivate or delete your account and all related information and files in such account and/or (c) bar your access to any of such files or Services. In any of these instances, you are not permitted to register for another GoCambio account without our prior written permission.

11. Disclaimer of warranties

11.1 You use of the Services at your own risk. To the fullest extent of any applicable law, we disclaim and you waive all warranties of any kind, whether express or implied.

11.2 We do not represent or warrant that the Services will meet your requirements; that the Services will be error free; that any information obtained through the Services will be accurate or reliable; that the quality of any products or services or other material purchased or obtained by you though the Services will meet your expectations; that the information you provide will not be disclosed to third parties.

11.3 You are solely responsible for any loss or damage arising out of such access or transmission.

11.4 No data, written or otherwise obtained by you from us or by using our services will create any warranty not stated in these terms.

12. Limits on liability

12.1 In no event shall GoCambio or our Directors, members, employees or agents be liable for any damages, direct or indirect including, but not limited to loss of profits or loss of data, damage or loss of goods, loss caused by you or anyone else’s conduct or acts in connection with the use of the Services.

Our liability under these Conditions shall not in any circumstances exceed 100 euros.

12.2 GoCambio Ltd receives Connection fees from Hosts and Guests when accepting or confirming the Exchange Cambio Template. These fees constitute compensation for services provided by GoCambio.

Unless otherwise stated herein, the Connection fees are non-refundable regardless of whether a Host or a Guest Cancels or fails to confirm an exchange.

GoCambio is only a Platform connecting Hosts and Guests and as such is not liable in any way for any transportation or other costs associated with your Cambio experience should a cancellation occur for whatever reason.

13. Indemnity

13.1 You shall indemnify and hold GoCambio indemnified (and each of our officers, directors, members, employees, agents and affiliates) from any claim, demand, action, damage, loss, cost or expense, including without limitation reasonable legal fees, arising out of or relating to; your use of our Services; any Member Content you provide; your violation of these Conditions; your violation of any rights of another; or your conduct in connection with the Services. Further, if you are using the Services on behalf of any company or other legal entity, you represent and warrant that you are authorised to accept these Conditions on such company’s or legal entity’s behalf and that such company or legal entity will be responsible for your violation of these Conditions, and you represent and warrant that such entity agrees to indemnify you and GoCambio for violations of these Conditions in accordance with this Section.

14. Reporting misconduct

14.1 If you deal with anyone through our Services who you feel is acting or has acted inappropriately, including but not limited to offensive, violent or sexually inappropriate behaviour, who steals from you or engages in any other improper conduct, we strongly encourage you to immediately report such person to the appropriate authorities and to us by contacting us using the GoCambio Help Centre. Please note that although we encourage you to report misconduct, we are not responsible or liable for our User’s actions, and we are not obliged to take any action following any such report.

15. Law

You and these Conditions and any claim or dispute arising from or related to these Conditions will be governed by, and shall be construed in accordance with, English law and the courts of England and Wales shall have exclusive jurisdiction over any claim arising out of them.